About this course
Olga Rostokina
Founder & CEO of Zeas Yacht Academy
Access for 365 days.
Master the complexities of yacht interior management with Zeas Yacht Academy’s Advanced Interior Administration course—specifically designed for experienced stewardesses, aspiring Chief Stews, and those aiming to elevate their expertise to a professional, managerial level.
This course takes you beyond the surface and deep into the operational backbone of luxury yacht interiors. You’ll gain the tools, knowledge, and confidence to independently manage departments, oversee detailed SOPs, master crew scheduling, maintain guest satisfaction, and implement inventory, provisioning, and safety procedures—following top industry standards and maritime legislation (MLC, ISM, HACCP, etc.).
Crafted and delivered by Olga Rostokina, an industry leader with over a decade of experience working with UHNWI clients and Royal families, the course combines practical application with operational excellence. Learn what truly makes a world-class yacht interior team thrive—and lead it.
Main Learning Points
1. Operations Management:
• Master supervision of safety, security, health, and hygiene policies.
• Understand how to run interior departments through SOPs, manuals, checklists, and smart systems.
2. Interior & Sub-Department Administration:
• Learn to create and implement guideline books for uniform service across all stews.
• Gain knowledge in recordkeeping, inventories, documentation, and yacht software.
3. Roster & Crew Scheduling:
• Design and implement crew schedules in line with MLC hours of rest/work.
• Balance productivity, team wellbeing, and client service.
4. Guest Preference Mastery:
• Work with real-life cultural profiles and learn to manage last-minute changes, preferences, and bespoke experiences.
5. Order & Receiving Procedures:
• Learn modern yacht provisioning, FIFO, supplier communication, and damage control protocol.
• Master the requisition process, safety during delivery, and food storage ethics.
6. Ethics & Crew Conduct:
• Cultivate professional behaviour, internal communication, and code of conduct at sea.
• Learn how to foster harmony on board through emotional intelligence and leadership.
7. Health, Safety, and Crew Wellbeing:
• Understand how to implement wellness strategies, manage stress, and maintain high morale.
• Apply fatigue management tools and lead a healthy, thriving interior team.
8. Food Safety (HACCP):
• Understand the 7 principles and 12 steps of HACCP for food preparation and safety.
• Apply HACCP and hygiene legislation relevant to yachts.
9. MLC & Contractual Knowledge:
• Learn about crew contracts, repatriation rights, seafarer accommodation standards, and legal frameworks.
Key Learning Outcomes
Upon successful completion, students will be able to:
- Confidently step into senior stew or Chief Stewardess roles.
- Create SOPs, checklists, rosters, and guest profiles independently.
- Handle administrative responsibilities with clarity, precision, and professionalism.
- Implement inventory and provisioning plans aligned with top yachting standards.
- Maintain and lead a highly functional and motivated interior team.
- Ensure compliance with all legal and ethical maritime frameworks.
What Makes This Course Unique?
Unlike generic interior training courses, this program is crafted specifically for experienced stews and future Chief Stews who are ready to lead, not just follow. It’s structured to simulate real-world challenges and equips you with tools to lead, manage, and inspire your team with confidence, precision, and integrity.
The course also integrates modern yacht software training, guest cultural awareness, communication strategies, and wellbeing practices—aspects often ignored in traditional training.
Bonuses
Ready-to-Use Templates:
- SOP samples (Housekeeping, Laundry, Service, Safety)
- Checklists for daily and weekly tasks
- Roster schedule templates
- Guest preference forms and cultural profiles
- Provisioning and inventory forms
PDF Resources:
- Yacht Standing Orders (Charter On/Off)
- Code of Conduct handbook
- HACCP cheat sheet
- Interior department manual guidelines
Exclusive Access:
- Links to yacht interior management software
- Recommendations for inventory and provisioning tools
Certification of Completion:
- Signed by Head Coach Olga Rostokina
Ongoing Support:
- 365 days of access to course content and updates
Learning Approach
To ensure a thorough understanding of yachting principles, our program provides structured theoretical content available on our online platform.
Study and preparation: You will have access to comprehensive learning materials that you should read and prepare for at your own pace.
Module assignments: Each module concludes with theoretical assignments to reinforce your knowledge.
Quizzes and exams: After completing each module, you will take a quiz or an assessment to validate your understanding.
While you can complete the course at your own pace, before attending any live sessions (if any are scheduled) or in-person training, you must have completed at least 75% of the online coursework.
Upon completing 100% of the online course and participating in live or in-person training, you will be awarded a Diploma.
Evaluation Process
Your knowledge and skills will be assessed through a structured evaluation process, including
✔️ Practical Demonstrations – Showcasing your abilities in real-world scenarios.
✔️ Written Examinations – Testing your theoretical understanding.
✔️ Discussion-Based Assessments – Engaging in professional discussions to evaluate knowledge.
✔️ Assignment Testing – Completing exercises that reflect real yachting tasks.
By successfully passing these assessments, you will demonstrate your competency and readiness for a career in the yachting industry.
For more information, please contact training@zya.co.uk
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